Services
At UNI, we are committed to providing equal and effective electronic and information technology access to all individuals.
Accessible electronic and information technology is technology that can be accessed by people with a wide range of abilities and disabilities. When technology has been developed with accessibility in mind, incorporating the principles of universal design, most users are able to interact with the technology in the ways that work best for them.
Microsoft Active Directory controls access to your computer workstation, printers, network file shares, and other such resources on campus.
Information Technology can plan, develop, deploy, and support custom applications for University departments to achieve stated business goals and objectives.
Information Technology assists with the installation, configuration, and use of assistive technology including software, scanners, screen readers, and others.
Information Technology manages cable television distribution across campus.
CatID is your digital identity here at the University of Northern Iowa. One user name and passphrase to remember for the vast majority of IT services you utilize.
The Central Authentication System (CAS) is the uniform login experience for the vast majority of IT services using your CatID for authentication.
correcting-automatically-generated-youtube-captionsThe closed captioning service offers the UNI campus community the resources to ensure their online video content is appropriately captioned for use in instruction, to be posted to departmental websites, or in any other official capacity.
Google Drive is the officially supported cloud file storage and collaboration platform for the university.
https://it.uni.edu/studio-it-or-computer-based-testing-center-reservation
https://it.uni.edu/studio-it-or-computer-based-testing-center-reservationThe computer based testing center is a lab in Sabin Hall equipped with 40 computers that faculty and instructors can schedule for their courses to take online exams.
Information Technology manages several data center facilities across campus that house critical systems for providing IT services.
Information Technology provides onsite -otherwise known as deskside- support for all university colleges, divisions, and departments.
The Digital Media Hub
Information Technology manages a fleet of electronic displays installed in various offices or public spaces across campus that are configured to display relevant information and updates.
Document Imaging provides UNI departments with the means to securely store electronic copies of documents for their records and alleviates the strain of maintaining physical paper copies.
Duo Multi-Factor Authentication (MFA) is used to protect UNI students, faculty, and staff by requiring an additional factor - like a smart phone or a token - in addititon to the CatID password.
Eduroam is the standard campus wireless network for students, faculty, and staff to connect to. It is available both in the residence halls as well as academic and public buildings across campus.
Information Technology manages enterprise-grade backups of all data, applications, and information for critical IT services across campus.
Printing from your UNI-owned and managed device is a snap! Printers are automatically mapped for you based on your department and location.
Information Technology provides access to an enterprise software portal from your Panther Desktop machine. You can browse available software and install things that you need without IT help.
Information Technology delivers training to faculty several times a year on technologies pertinent to instruction.
University of Northern Iowa provides guest WiFi to visitors of the University. This access is available anywhere the campus standard WiFi network is.
Information Technology can help faculty utilize technology as a part of their instruction from eLearning guidance to lecture capture and a whole lot more.
Information Technology consults with academic departments and faculty all across campus to design well equipped and useful learning spaces for instruction.
Information Technology provides support for classroom technology including computers, projectors, audio, input switching, and more.
For information on technology in the classrooms, please visit https://classrooms.uni.edu
Mobile Print at UNI has been upgraded!
Mobility Print provides a more familiar print experience so you will no longer have to upload your document to a web page; you’ll be able to print directly from your devices.
To print from your smartphones, tablets, laptops, or Chromebooks...
Information Technology assists with multimedia conferencing across campus including video conferencing.
Media Services provides project support for your video and audio needs. To request our services or a quote please fill out this Media Request Form
Media Services provides event support for your video, audio, and computer needs. To request our services or a quote please fill out this Media Request Form https://goo.gl/o9Kjz3
The MyUNI Mobile App is available for iOS and Android devices and gives quick access to valuable campus information.
UNI faculty and staff have space on university network drives for personal and departmental data. This data is stored safely on campus on UNI-owned servers.
Managed desktop services at UNI are called Panther Desktop. It is the combination of all of our streamlined service delivery, configuration, and management practices and tools to give you, the UNI faculty or staff member, the best possible computing experience.
UNI students and staff are able to bring their personal devices to the IT Service Desk for help with general personal device troubleshooting, connecting to eduroam, and help accessing Zoom or Citrix.
University faculty and staff can access their on-campus Microsoft-Windows-based desktop computer from home or another off-campus location via Remote Desktop.
ResNet, or Residential Internet, is the network provided to students living in on-campus housing facilities.
landing page for the secure data environment service.
The Security Request System (SRS) is an online web application that allows UNI faculty and staff to request access to various systems, administrative functions, and other applications.
Information Technology administers servers across campus for various departments and colleges. This includes managing the server, updates, securing it, and other activities to ensure it is running and functional.
The Information Technology Service Desk is the central point of contact for all technology-related questions or problems at UNI.
Service Hub is the online portal available to university students, faculty, and staff for submitting their requests for technology assistance and tracking their progress towards resolution.
Information Technology assists with the installation of software on university and personally owned devices.
Information Technology facilitates the deployment and operation of software for campus by managing licensing at any scale from enterprise-wide to tracking installations for a single user.
Specialized software often has unique configuration or deployment needs and standards. Information Technology works to support instances of specialized software across campus ensuring functional and secure systems for our users.
Specialized systems have unique and challenging configuration and deployment requirements. Information Technology works to ensure such systems are functional and secure and meeting the needs of our users.
Student Computer Centers are general access computer labs spread across campus both in residence hall and general-purpose facilities.
Information Technology actively monitors key systems and services to be alerted to problems and possible downtime in seconds.
TechConnect (powered by BeyondTrust) is a remote assistance and control utility that allows Information Technology staff to assist our users without needing to be present in their office or at their keyboard.
Test scoring offers faculty and other instructors the ability to quickly and easily have their multiple-choice Scan tron-based tests scored electronically.
UNI Alert is the campus's emergency alerting system that can notify thousands of people simultaneously in the event of inclement weather or another campus emergency.
UNI eLearning Suite refers to UNI's entire suite of supported instructional technology tools including, but not limited to, Blackboard Learn, the centrally supported Learning Management System (LMS). Other tools include: Panopto, Turnitin, Poll Everywhere, Zoom, Adobe Connect, Respondus, Lynda, Ally, and Google Suite.
We are currently working on updating our documentation for the 2021-2022 school year.
Citrix Virtual Desktops
Citrix Virtual Apps and Desktops is a service proved by Information Technology which allows users to access applications and desktops from multiple types of devices anywhere with Interment access.
To learn more and get started check out: Getting Started With Citrix
The Virtual Private Network service allows UNI faculty and staff to connect their off-campus devices to the UNI network just as if they were physically on campus.
Virtual server hosting is a service where campus departments can have Information Technology host their servers in its VMware virtual environment thus avoiding the cost and inconvenience of physical servers.
Information Technology utilizes the SiteImprove tool to scan the UNI web space for accessibility issues with departmental websites.
Information for web development help with a UNI departmental site, or requesting a personal, classroom or student activity website.
Windows Update Services run monthly and as needed to ensure that Microsoft Windows-based computers and servers receive necessary security fixes and application patches on a regular schedule.
The wired network on campus is the high-speed backbone of all campus communications. Computers, servers, printers, phones, and devices of all other kinds connect to it for their internet access.
Zoom Phone is a new service that will be rolling out to campus in the next 6 months. Zoom Phone will completely replace the legacy Avaya phone system that campus has today with a familiar application interface the whole UNI campus is familiar with already. Zoom Phone will provide the voice service flexibility that UNI faculty and staff require, especially with the addition of flexible and hybrid work options across campus.
Zoom is the University's supported audio and video web conferencing solution for remote teaching and learning, meetings, and webinars or other virtual events.
- ITTC 36
- (319) 273-5555
