WHAT: Success occurs one conversation at a time. Businesses are losing billions of dollars every year because communication is ineffective, misunderstood and misinterpreted. This failure is measured by absenteeism, turnover, unproductive time and grievance filings.
Four conversation models will be examined and practiced:
1. Team conversations
2. Coaching conversations
3. Delegation conversations
4. Confrontation conversations
During class, you will:
-Identify practices that are holding you back from open and meaningful conversations.
-Gain the capacity to connect with your colleagues and customers at a deeper level.
-Engage in active dialogue sessions applying the key practices that lead to more open, candid and respectful communication.
WHEN: July 26 & 27, 2012 from 8:30 am - 4:00 pm
*Another workshop will be offered in November or December, 2012.
COST: $799 per person. This includes training instruction, workbooks, lunches, and refreshments.
ENROLLMENT: Only 24 seats are available! Registration ends Thursday, July 19, 2012.