Please rate Google Apps for EDU (Gmail, Calendar, Docs, Etc)
  Fall 12 Spring 13 Fall 13
Excellent 45.6% 53.3% 52.2%
Good 43.0% 34.2% 34.9%
Fair 5.3% 4.6% 4.7%
Poor 0.9% 1.2% 0.9%
Doesn't Apply 5.3% 6.7% 7.2%