How often do you receive help from the ITS Customer Service Assistants?
  Fall 12 Spring 13 Fall 13
Daily 31.6% 2.5% 0.6% "Never" not offered in Fall 12
Weekly 43.9% 3.3% 4.4%
Monthly 11.4% 11.2% 5.0%
Less Than Monthly 13.2% 40.4% 42.8%
Never 0.0% 42.5% 47.2%