Information Technology Services plans to upgrade IP phones across the UNI campus on Saturday, February 6th, starting at 7:00AM and ending before 2:00PM. The phone reboot will take approximately 10 minutes. The only expected change to your phone's settings after this upgrade is that the ring volume will reset to default levels (this might be louder or softer than you had it set at previously). Answers to other frequently asked questions are at the bottom of this announcement.
ITS News Archive
This past July, Information Technology Services successfully migrated campus to the new UNI Voicemail system. Since the transition, we’ve noticed a few issues:
ITS-Educational Technology invites you to register for Faculty Focus workshops, offered January 4-8, on technology’s role in teaching and learning. Workshops address various Bb Learn 9 features and numerous other instructional technologies. Seating is limited and reservations are required. See workshop calendar & registration information at https://www.uni.edu/its/faculty-workshop-calendar.
Instructional Design and Development Services (IDDS) on Wheels is a new service that ITS is offering to bring Instructional Design staff to each building on campus that has faculty offices. During these days faculty will be invited to meet one-on-one with staff to discuss different teaching and learning technologies that can be used in their courses at UNI. ITS staff will also offer a workshop that will give an overview of the different technologies and services offered in ITS Educational Technology.
Rod Library is raising money to purchase a Microsoft Surface Hub, a collaborative technology which allows groups to "harness their power" and share information, videoconference, annotate presentations, save them and take them with them. It would be a great addition for the library, ITS and UNI in general.
Information Technology Services plans to upgrade the systems behind the UNI Voicemail service between 5:30 and 10:30 PM on Friday, November 13th. Your voicemail box will remain available and able to accept messages. The web portal used to play your voicemail messages from your computer and email notifications for new voice messages will be unavailable during this time, however.
Phishing is an attempt to steal your UNI authentication credentials, i.e., CatID username and password, usually for financial gain. The exact method employed can vary widely from crude and unimaginative to highly researched and targeted attempts. UNI IT Security officer, Ken Connelly, will provide examples of past phishing attempts as well as techniques you can use to avoid being caught. For more information and to register, visit https://www.uni.edu/its/faculty-workshop-calendar.
Information Technology Services will host several drop-in training sessions (no registration required) on the new UNI Voicemail system starting the week of August 24th. These sessions will go over the basics on how to initialize your voicemail box if you haven't already, how to utilize the Google Apps integration (calendar and Gmail), and how to set and utilize different types of greetings in the new system. There will also be extensive time for questions and answers, demonstrations using phone handsets, and walk throughs of the voicemail system web portal.
ITS has upgraded WiFi access points in all campus buildings with the exception of residence halls. The new technology supports the latest WiFi standards and speeds.
ITS Network Services infrastructure team has completed the second and final phase of UNI's Fiber Optic Network project. This project built a highly available single mode fiber optic network, useful for very high speed network connectivity, to each building on campus, except houses. This fiber has an expected life of 20 years or more. Diverse fiber bundles were designed to provide network resiliency should one UNI data center go offline due to a disaster.
ITS-Educational Technology will host a retirement reception to honor Director Marilyn Drury from 3 to 5 p.m., Thursday, March 5th in the Great Reading Room in Seerley Hall. Marilyn has been at UNI since Fall 1999. Please join us in wishing her well in retirement. A short program will begin at 4 p.m.
ITS-Educational Technology invites you to register for Faculty Focus workshops, January 5-9. Workshops address Bb Learn 9 features and other instructional technologies. Seating is limited. Reservations are required. Visit https://www.uni.edu/its/faculty-workshop-calendar to learn more and to access online registration.
UNI, in conjunction with AT&T, is offering complementary wireless internet access to UNI visitors and guests via the attwifi network. This will replace UNI-Guest in all campus locations except the UNI-Dome and the McLeod Center.
The attwifi network is not intended for current UNI faculty, staff, or students. These users are encouraged to use the secure, encrypted WiFi-UNI network. Configuration assistance for WiFi-UNI is available here.
ITS Network services now accepts data and voice service requests through FAMIS. We will no longer be using the HEAT system for voice and data service requests. Please contact Sharon Drachenberg with questions related to voice service and Jon Wolter with questions related to data and infrastructure requests.