April 2014

UNI eLearning performance issues during evening of Wednesday, April 30, 2014 (Resolved)

RESOLVED: The UNI eLearning (Blackboard Learn) performance issues were caused by network problems at Amazon Web Services (AWS), one of the cloud service providers utilized by Blackboard Learn. Blackboard Inc. will be releasing patches in the near future that should prevent this problem from occurring again.
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UNI eLearning Outage at 11:10 a.m. (Resolved)

RESOLVED: This UNI eLearning (Blackboard Learn) outage was caused by network problems at Amazon Web Services (AWS), one of the cloud service providers utilized by Blackboard Learn. Blackboard Inc. will be releasing patches in the near future that should prevent this problem from occurring again.
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Turnitin experiencing delays with submissions and report generation (Resolved)

RESOLVED: There is no longer a delay in generating new reports for Turnitin.com as of approximately 5 a.m. CDT Wednesday, April 30, 2014. Turnitin submissions and report generation are back to normal operation.
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UPDATE:
Paper submissions returned to normal around 8 p.m. CDT on Monday, April 28, 2014, but Turnitin is still working to resolve delays in Report generation.
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UNI eLearning System Maintenance - Wednesday, April 23, 2014 -- 6-7 a.m. CDT (Completed)

On Wednesday, April 23, 2014 from 6 a.m. to 7 a.m. CDT, the UNI eLearning System will be UNAVAILABLE so that we can install application patches to resolve minor web browser compatibility issues when using Internet Explorer and Google Chrome for test creation.

UNI eLearning System Maintenance - Wednesday, April 9, 2014 - 5:30-7:00 a.m. CDT (Completed)

On Wednesday, April 9, 2014 from 5:30 a.m. to 7:00 a.m. CDT, the UNI eLearning System will be unavailable to install application server patches.

Assignment Preview and Inline Grading tool Outage on April 7, 2104; 12:15 p.m. - 2:30 p.m. CDT

Crocodoc web service, the technology that is used for UNI eLearning (Blackboard Learn) assignment previews and the inline grading markup tool, experienced an outage on Monday, March 7, 2014 from approximately 12:15 p.m. to 2:30 p.m. CDT. The outage had the following impact to users: