UNI eLearning performance issues during evening of Wednesday, April 30, 2014 (Resolved)

RESOLVED: The UNI eLearning (Blackboard Learn) performance issues were caused by network problems at Amazon Web Services (AWS), one of the cloud service providers utilized by Blackboard Learn. Blackboard Inc. will be releasing patches in the near future that should prevent this problem from occurring again.
The UNI eLearning System experienced occasional, brief (5-10 minutes) performance issues from 5:30 p.m. to 8:00 p.m. CDT on Wednesday, April 30, 2014. When a performance issue occurred, it appears to have only affected one eLearning server at a time thus affecting only half of the eLearning users. We continue to actively investigate and have an active support ticket opened with Blackboard Support. We apologize for the inconveniences these issues may have caused you.