Review Sheet

Applied Psychology

Spring 2012

Exam #4

Dr. Hitlan

Handbook of Applied Psychology: Chapter 9 – Work Psychology

·         What was the impetus for Work Psychology. That is, why did it emerge? What was its original focus?

·         How has the scope of research within work psychology become broader than when it was first conceived? (Hint: think research areas).

·         Be able to recognize the definition of work psychology shown in class and your reading on work psychology.

·         Be able to name the three major subject areas in work psychology.

·         Be able to recognize the main subject headings under Task Performance, Impact of Work on the Person, and Human work in a Systems Context. (Hint: I am not asking you to be able to name these areas, rather I am asking you to have an understanding of what subject areas fall under each of the main subject areas)

·         Be able to describe the distinction between physical and mental fatigue.

·         Know what the emotional correlates of Burnout are? (i.e., apathy and emotional instability)

·         Be able to name and provide an example for each of the different levels of automation (different levels of control) as described in your reading and class.

·         Be able to recognize (Hint: not name but recognize) reasons why systems may not function as expected.

·         Be able to list a few of the ways in which new developments in work psychology have led to changes in the nature of work.

Handbook of Applied Psychology: Chapter 10 – Organizational Psychology

·         Be able to recognize the two areas in psychology that have had the greatest impact on Organizational Psychology (OP).

·         Be able to describe the Hawthorne studies and their impact on OP.

·         Be able to list 5 domains within OP.

·         According to class and your reading on OP, be able to name the approaches used to study organizational context (you should also be able to provide an example of each type of context. This information is on the powerpoint slide that describes the different approaches used to study organizational context.

·         Be able to name the 5 aspects of personality (personality dimensions) outlined via the Five Factor Model of personality

·         Best predictor of job performance across jobs, and cultures?

·         What is meant by the person x situation interaction approach to studying organizations?

·         What is similar and different about performance processes and performance outcomes?

·         How does the BARS scale differ from the BOS

·         What are the two general approaches to studying job satisfaction?

·         What is the strongest positive correlate of job satisfaction (look at the slide on “Why Worry about Job Satisfaction”)

·         What is the difference between job and work withdrawal? Do these represent Proximal or Distal factors impacting turnover?

·         What are some approaches used to study leadership?

·         Be able to name and distinguish between the types of teams discussed in class.

·         Be able to list and describe at least four dimensions of organizational citizenship behaviors.

·         What is the difference between OCB-I and OCB-O?

·         Be able to provide an example of a couple negative discretionary behaviors directed toward individuals and a couple directed toward an organization?

·         Be able to distinguish between the two forms of sexual harassment discussed in class (quid pro quo and hostile environment).

·         Be able to name and differentiate between the different types of organizational justice.

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