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Workplace Experiences Survey
Instructions
InstructionsWelcome and thank you for agreeing to participate in the Workplace Experiences Survey. In this questionnaire you will be asked questions concerning your relations with others in your organization as well as questions about your general thoughts and feelings. We would like you to answer each question as honestly and truthfully as possible. All responses will be held confidential and no responses will be individually identifiable. Most people finish the questionnaire within 30-40 minutes. Answer questions as they relate to you. For most answers, check the box(es) most applicable to you or fill in the blanks.
Part I - Demographic Information
Created with SurveyGold survey software - www.surveygold.com
Demographics
Please provide us with some basic demographic information by answering the questions below. Please be honest as all of the information you provide is completely confidential.
What is your age?
What is your gender?
Male (1)
Female (2)
Ethnic Background
Asian or Pacific Islander
African American
Caucasian (non-Hispanic)
Hispanic/Latino/Latina
American Indian
other
Other:
Marital Status
Single
Married or Living Together
Divorced
Widowed
Are you a US citizen?
Yes (1)
No (2)
How many hours per week do you work (on average)?
What is your job title?
How many people do you interact with at work over the course of a typical day?
Part II - Workplace Perceptions
Instructions:The following questions ask you to think about the WORK that you do. What is your work like MOST OF THE TIME? For each question, indicate "YES" if the item describes your WORK, "NO" if the item does NOT describes your WORK, and "?" if you can't decide. You may circle or X the answer you choose.We would like to note that some items may seem similar and others may seem like opposites to you, but they will not to others. Asking several questions provides a more complete and accurate picture of individuals' feeling and perceptions. We thank you in advance for your understanding.
YES
?
NO
GIVES SENSE OF ACCOMPLISHMENT
DULL
SATISFYING
CHALLENGING
UNINTERESTING
The following questions ask you to think about the majority of the PEOPLE YOU WORK WITH on your job. What are they like MOST of them? For each question, indicate "YES" if the item describes the PEOPLE YOU WORK WITH, "NO" if the item does not describe the PEOPLE YOU WORK WITH, and "?" if you cannot decide.
HELPFUL
BORING
INTELLIGENT
LAZY
RESPONSIBLE
The next set of questions ask you to describe your SUPERVISOR. Choose "YES" if the item describes your SUPERVISOR most of the time, "NO" if the items does not describe your SUPERVISOR most of the time, and "?" if you cannot decide. If you have more than one supervisor, please think of the supervisor you directly report to or the one with whom you have the most frequent contact.
PRAISES GOOD WORK
ANNOYING
TACTFUL
BAD
UP-TO-DATE
In this section, you should think about your feelings about your JOB IN GENERAL. All in all, what is it like most of the time? Choose "YES" if the item describes your JOB IN GENERAL, "NO" if the item does not describe your JOB IN GENERAL, and "?" if you cannot decide.
HECTIC
TENSE
CALM
COMFORTABLE
FRANTIC
IRRITATING
UNDER CONTROL
PRESSURED
SMOOTH-RUNNING
INTERRUPTED
HASSLED
RELAXED
OVERWHELMING
PUSHED
MANY THINGS STRESSFUL
NERVE-WRACKING
DEMANDING
MORE STRESSFUL THAN I'D LIKE
In the next several sections we would like to ask you some questions about your attitudes toward work, your work habits and the way you think about your behavior on your job. Please indicate below how you think about the different work behaviors in the question. Please indicate your agreement/disagreement with each statement by writing the number corresponding to the appropriate response on the blank preceding each statement.
Strongly Disagree
Disagree
Slightly Disagree
Neither Agree nor Disagree
Slightly Agree
Agree
Strongly Agree
My work schedule is fair
Job decisions are made by my supervisor in an unbiased manner
When decisions are made about my job, my supervisor treats me with kindness and respect
I think that my level of pay is fair
My supervisor makes sure that all employee concerns are heard before job decisions are made
When decisions are made about my job, my supervisor treats me with respect and dignity
I consider my workload to be quite fair
To make formal job decisions, my supervisor collects accurate and complete information.
When decisions are made about my job, my supervisor is sensitive to my personal needs.
Overall, the rewards I receive here are quite fair
My supervisor clarifies decisions and provides additional information when requested by employees.
When decisions are made about my job, my supervisor deals with me in a truthful manner
I feel that my job responsibilities are fair
All job decisions are applied consistently across all affected employees
When decisions are made about my job, my supervisor shows concern for my rights as an employee
Employees are allowed to challenge or appeal job decisions make by supervisors
When decisions are made about my job, my supervisor discusses the implications of the decisions with me.
My supervisor offers adequate justification for decisions made about my job
When making decisions about my job, my supervisor offers explanations that make sense to me
My supervisor explains very clearly any decisions made about my job.
People experience different types of situations at work. The following questions ask you to indicate the extent to which you have experienced each of the following situations DURING THE PAST 6 MONTHS at your current organization.
Never
Once or Twice
Sometimes
Often
Most of the time
Your boss or supervisor complimenting you on a job well done.
Coworkers giving you the "silent treatment".
Coworkers shutting you out of the their conversations
Coworkers giving you the impression that they enjoy your company
Coworkers interacting with you only when they are required to do so
Feeling accepted by other employees at your organization
Employees updating you about important work-related activities
Supervisors not replying to your requests/questions within a reasonable period of time
Coworkers making you feel like you were not a part of the organization
Coworkers and/or supervisors inviting you to participate in work-related activities
Coworkers speaking to one another in a language you do not understand
Coworkers not speaking English on the job
Being unable to interact with others at work due to language communication difficulties
Your supervisor asking you to oversee projects
Supervisors keeping important work-related information from you (e.g., meeting times, deadlines)
Supervisors interacting with you at work
Felt if you were being ostracized by coworkers
Felt as if you were being ostracized by supervisors
Part III - Workplace Behaviors
In the next series of questions we would like you to estimate how often you have engaged in the following behaviors at work DURING THE PAST 6 MONTHS. Please indicate your agreement/disagreement with each statement.
Never (1)
Less than once a month (2)
Once a month (3)
2-4 times a month (4)
Once a week (5)
2-4 times a week (6)
Daily (7)
Going out of your way to help coworkers with work-related problems
Volunteering to help new employees settle into the job.
Frequently adjusting your work schedule to accommodate other employees' requests for time off.
Going out of your way to make new employees feel welcome in your work group.
Showing genuine concern and courtesy toward coworkers, even under the most trying business and personal situations.
Defending the organization when others criticize it.
Encouraging friends and family to utilize organization products.
Defending the organization when outsiders criticize it.
Showing pride when representing the organization in public.
Actively promoting the organization's products and services to potential users.
For issues that may have serious consequences, express your opinions honestly, even when others may disagree
Rarely miss work even when you have a legitimate reason for doing so.
Motivate others to express their ideas and opinions.
Try to perform your duties with few errors.
Encourage others to try new and more effective ways of doing their job.
Perform your duties with extra-special care.
Encourage hesitant or quite coworkers to voice their opinions when they otherwise might not speak up.
Always meet or beat deadlines for completing your work.
Frequently communicate to coworkers suggestions on how their work group could improve.
The following questions ask you to estimate how often you have engaged in certain behaviors on your current job. Please estimate as accurately as you can how frequently you have engaged in the following behaviors in the past 6 MONTHS
Maybe Once A Year
Two or three Times a Year
Nearly Every other Month
About Once a Month
Once a Week
More than Once a Week
Failing to attend scheduled meetings
Drinking alcohol or using drugs after primarily because of things that occured at work
Tampering with equipment so that you cannot get work done
Being absent from work
Letting others do your work for you
Taking frequent or long coffee or lunch breaks
Making excuses to go somewhere to get out of work
Being late for work
Doing poor quality work
Using equipment (including the phone) for personal purposes without permission
Constantly looking at your watch or clock
Neglecting those tasks that will not affect your performance appraisal or pay raise
Part IV - General Feelings and Attitudes
The next series of questions asks you about your general feelings and attitudes about interactions with others. Please be as honest as possible when responding to each item.
ALMOST ALWAYS
1
2
3
4
5
VERY RARELY
People are quite critical of me
I feel "left out", as if people don't want me around
People seem to respect my opinion about things
people seem to like me
Most people seem to understand how I feel about things
For the following items, indicate whether you agree or disagree. Please respond to each item independently from every other item.
very true for me (1)
somewhat true for me (2)
somewhat false for me (3)
very false for me (4)
A person's family is the most important thing in life.
Even if something bad is about to happen to me, I rarely experience fear or nervousness.
I go out of my way to get things I want.
When I'm doing well at something I love to keep at it.
I'm always willing to try something new if I think it will be fun.
How I dress is important to me.
When I get something I want, I feel excited and energized.
Criticism or scolding hurt me quite a bit.
When I want something I usually go all-out to get it.
I will often do things for no other reason than that they might be fun.
It's hard for me to find the time to do things such as get a haircut.
If I see a chance to get something I want I move on it right away.
I feel pretty worried or upset when I think or know somebody is angry at me.
When I see an opportunity for something I like I get excited right away.
I often act on the spur of the moment.
If I think something unpleasant is going to happen I usually get pretty "worked up."
I often wonder why people act the way they do.
When good things happen to me, it affects me strongly.
I feel worried when I think I have done poorly at something important.
I crave excitement and new sensations.
When I go after something I use a "no holds barred" approach.
I have very few fears compared to my friends.
It would excite me to win a contest.
I worry about making mistakes.
Following is a list of feelings. For each word, choose the answer that best describes how much you have experienced that feeling during the PAST WEEK including today.
Not at all (1)
A little (2)
Moderately (3)
Quite a bit (4)
Extremely (5)
Tense
Helpless
Angry
Lively
Unable to concentrate
Nervous
Worn out
Unhappy
Cheerful
Resentful
Active
Anxious
Exhausted
Worthless
Grouchy
Energetic
Forgetful
Hopeless
The following questions ask about your satisfaction or dissatisfaction with several items. Consider each item carefully. Circle the number under the response that best represents your feelings about the item
Dissatisfied
Neutral
Satisfied
Your first name
The people you know
The way people drive
Telephone service
Public transportation
8 1/2 "X 11" paper
Your telephone number
No. 2 pencils
The color of stop signs
Self-service gas stations
The size of refrigerators
The postal service
The highway system
Part V - Specific Experiences
In a previous section of this survey you were asked about the extent to which others at work had ignored, rejected, or excluded you. In the section below we would like additional information on how you may have felt rejected or excluded within your place of work during the previous 6 month period.
Did the experience include:
Being excluded or ignored in the physical presence of others
Being excluded or ignored by others physically leaving your presence
Both
How often did the unwanted behavior occur?
Once
Once a month or less
2-4 times a month
Every few days
Everyday
How long did this unwanted behavior last?
Single episode (specific time and place)
A few hours
An entire day
2-4 days
A week
2-4 weeks
More than a month
How upsetting was the experience?
Not at all upsetting
Slightly upsetting
Upsetting
Very upsetting
Extremely upsetting
How angry were you by the experience?
Not at all angry
Slightly angry
Very angry
Extremely angry
How stressful was the experience?
Not at all stressful
Slightly stressful
Stressful
Very stressful
Extremely stressful
Who did this to you?
A single person
2 people
3-4 people
more than 4 people
What was the ethnicity of the person (people)
Same ethnicity as me
Different ethnicity
How close did you feel toward this person (people) prior to this experience?
Not at all close
Slightly close
Close
Very close
Extremely close
What was the status of this person?
Manager/Supervisor
Co-worker
Client, customer
Other
What was the age of the person?
Older than you
About your age
Younger than you
Please read each statement and circle a number 0, 1, 2 or 3 which indicates how much the statement applied to you over the past week. There are no right or wrong answers. Do not spend too much time on any statement.
Did not apply to me at all (0)
Applied to me to some degree, or some of the time (1)
Applied to me to a considerable degree, or a good part of the time (2)
Applied to me very much, or most of the time (3)
I found it hard to wind down
I was aware of dryness of my mouth
I couldn't seem to experience any positive feeling at all
I experienced breathing difficulty (e.g., excessively rapid breathing, breathlessness in the absence of physical exertion)
I found it difficult to work up the initiative to do things
I tended to over-react to situations
I experienced trembling (e.g., in the hands)
I felt that I was using a lot of nervous energy
I was worried about situations in which I might panic and make a fool of myself
I felt that I had nothing to look forward to
I found myself getting agitated
I found it difficult to relax
I felt down-hearted and blue
I was intolerant of anything that kept me from getting on with what I was doing
I felt I was close to panic
I was unable to become enthusiastic about anything
I felt I wasn't worth much as a person
I felt that I was rather touchy
I was aware of the action of my heart in the absence of physical exertion (e.g., sense of heart rate increase, heart missing a beat)
I felt scared without any good reason
I felt that life was meaningless
Following are some ways of coping with difficult situations. Think of a difficult situation you had to face during the past 6 months. We want to know how you coped with that difficult situation.
I didn't do this at all (1)
I did this a little bit (2)
I did this a medium amount (3)
I did this a lot (4)
I turned to work or other activities to take my mind off things
I concentrated my efforts on doing something about the situation I'm in
I said to myself "this isn't real."
I used alcohol or other drugs to make myself feel better
I got emotional support from others
I gave up trying to deal with it
I took action to try to make the situation better
I refused to believe that it has happened
I said things to let my unpleasant feelings escape
I used alcohol or other drugs to help me get through it
I tried to see it in a different light, to make it seem more positive
I tried to come up with a strategy about what to do
I got comfort and understanding from someone
I gave up the attempt to cope
I looked for something good in what is happening
I made jokes about it
I did something to think about it less, such as going to movies, watching TV, reading, daydreaming, sleeping, or shopping
I accepted the reality of the fact that it has happened
I expressed my negative feelings
I tried to find comfort in my religion or spiritual beliefs
I learned to live with it
I thought hard about what steps to take
I prayed or meditated
I made fun of the situation
Thank You! You have completed the survey. Please click on the "Submit Your Responses" button below. After you submit your responses please locate the researcher for further instructions.