Ticket Policies

Box Office Policies

Purchasing Tickets
Tickets must be paid for at the time of reservation. We accept cash, check*, Visa, MasterCard, Discover, and American Express for payment, as well as U-bill and Payroll Deduct for current students and employees of UNI.

Tickets purchased online or by phone will be mailed, if purchased at least one week prior to performance. If purchased within one week, tickets will be held at the SWT Box Office until curtain. Because a signature is required, tickets charged to a U-bill or Payroll Deduct will be held at the SWT Box Office.  As of October 1, 2010, we no longer accept U-Bill charges less than $25.00. 

Description Plays Musicals
General Public $16.00 $20.00
Non-UNI Students $13.00 $15.00
Youth (High School Students 18 and under) $10.00 $12.00


UCard Free
Your UCard may be used for the four main stage productions at the Strayer-Wood Theatre during the season. Due to limited seating in the Strayer-Wood Theatre, you must have a ticket to see a performance. You are allowed one ticket per production. To receive a free ticket for a performance, you must bring your student ID card to the Strayer-Wood Theatre Box Office or call (319) 273-4849.

Exchange/Refund Policy
Tickets are not refundable. Tickets may be exchanged with 24-notice and a $1.00 per ticket exchange fee.

Inclement Weather Policy
If the Strayer-Wood Theatre cancels a performance due to inclement weather, all ticket holders will be offered the opportunity to exchange for another performance. If the ticket holder can not attend another performance, a refund will be offered. We do not refund or exchange tickets if a performance is not cancelled.

*When you provide a check as payment, you authorized us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. For inquiries, please call 319-273-2628. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment, and you will not receive your check back from your financial institution.