Help

If you receive the message: "Windows System Error - A duplicate name exists on the network", this means there is another computer with the same name as your computer's on ResNet. Having a duplicate name on the network will not cause you problems with Internet connectivity, but this message will continue to appear.

To change your name on the network:

1. Right click on your My Computer icon and select Properties.

2. Select the tab labled Computer Name and click on the Change button.

E-Business (formerly known as MEMFIS) is used to keep track of the time that is worked each week. Timecards are turned in weekly and we get paid every other Wednesday. General information about E-Business can be found here.

To access E-Business go here.

IT Help can be broken down into 2 different categories:

1. ResNet and DOR Tech
2. CCC

ResNet and DOR Tech

ResNet provides internet access and support to all students living in the residence halls. ResNet can be reached at:

Printer does not have power indicator

First, make sure that the printer is on. When a printer is on it should have some light (usually green) indicating it's receiving power and is on.

If you do not have any indicator light make sure the printer is connected to a working power outlet by verifying each end of the power cable. Next, press the printer power button.

  1. What is ResNet?

For a good description of this, view our About Us page.  If you need immediate help, click here.

2. Why are Internet download speeds different at different times of the day?

Click here for information.