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AppleTV's update last year to allow WPA2 Enterprise to connect wirelessly allows them to connect to our WiFi! It's a complicated process but we streamlined as much of it as possible. Find the instructions on our AppleTV page. Contact us with any issues!


One of our servers crashed early this morning! Some users are experiencing a loss in service. Sometimes, it appears as though you must enter your username and password and it will "fail to authenticate credentials." It should be up early this afternoon! We'll keep you updated here and on our Twitter page.


We have put up our Connection Guides on the site for your convenience. If you are trying to connect and don't know where to start, read through the guide for instructions and tips. Make sure to check the correct guide for your location. If you are still having trouble getting connected, you can check our site for more tips or call us.


Update: This problem has been resolved.

If you have a new wired device you're trying to connecting on ResNet this semester, you may be having problems accessing the Internet. ITS-Network Services is continuing to work on a solution, but until then we have a fix for you:

1. Find your device's MAC address.
2. Manually register that device through Add/Remove Registrations.

This only applies to devices using a network cable. If you're having problems, please call the ResNet Helpdesk at 319-273-7768.

ITS-Network Services will be performing some planned network upgrades which will result in some small network outages on ResNet. Below is a summary of this work:

*Thursday, December 26th buildings during the day will experience a 10 minute outages at different times as networking equipment reboots.

*Monday, December 30th the wireless network will be partially down for maintenance from 6am until 7:30am. There will be one or more wireless outages during this time, but none
are expected to last more than 5 minutes.
*Thursday, January 2nd from 6am until 7am, the ResNet network will have a 10 minute outage as core networking equipment software is upgraded.

We thank you for your patience and look forward to helping you in 2014!


ITS-Network Services will be applying a maintenace patch to ResNet's wireless network controllers 12/13/13 from 8am until 8:30am. During this window, the wireless network will be unavailable for a span of about 10 minutes in different parts of ResNet's wireless network. If you experience wireless issues after 9am, please call the ResNet Helpdesk at 319-273-7768.


Network Services will be upgrading firmware for campus wireless next Wednesday, Oct 30, starting at 6am.  Rolling access point reboots will occur in order to apply the new firmware.  Most locations should only experience a service outage no longer than 20 minutes. Maintenance will conclude by 7am.

Beginning at 10:00pm on September 4 and continuing until 6:00am on September 5, the ICN will be performing network maintainance on UNI's Internet2 connection. Service interruption will not last during the the entire maintenance window, but may occur throughout the 8 hours. If a single outage is longer than a couple of minutes, UNI's other Internet provider will begin providing access. Interruptions will be noticeable if you're actively using an affected connection, but should correct themselves within 2 minutes.

If you are able to log into MyUNIverse, but cannot register your device to the network, you may have a passphrase synchronization issue. To resolve this issue:

  • Log into your MyUNIverse account, and in the right-hand corner,  there will be a box called "Passphrase Central"
  • Click the link "CatID Passphrase Synchronization
  • In the new page, enter your current passphrase and click "Synchronization Passphrase"

You should now be able to register your device. If you need a computer to access myUNIverse, please visit one of the following locations:

  • Computer Consulting Center ITTC, room 36
  • Rod Library kiosk computers
  • DOR Office in Redeker Center

Yesterday, March 4, from 4:45pm until 5:30pm all ResNet devices lost Internet access. A core network router experienced a Denial of Service attack, which caused all connections to be temporarily discarded. Once the source of the problem was identified, ITS-Network Services was able to end the attack and identified preventative measures to stop this from happening again in the future. We apologize for any problems this may have caused.