One of our servers crashed early this morning! Some users are experiencing a loss in service. Sometimes, it appears as though you must enter your username and password and it will "fail to authenticate credentials." It should be up early this afternoon! We'll keep you updated here and on our Twitter page.
We have put up our Connection Guides on the site for your convenience. If you are trying to connect and don't know where to start, read through the guide for instructions and tips. Make sure to check the correct guide for your location. If you are still having trouble getting connected, you can check our site for more tips or call us.
Update: This problem has been resolved.
If you have a new wired device you're trying to connecting on ResNet this semester, you may be having problems accessing the Internet. ITS-Network Services is continuing to work on a solution, but until then we have a fix for you:
This only applies to devices using a network cable. If you're having problems, please call the ResNet Helpdesk at 319-273-7768.
*Thursday, December 26th buildings during the day will experience a 10 minute outages at different times as networking equipment reboots.
We thank you for your patience and look forward to helping you in 2014!
ITS-Network Services will be applying a maintenace patch to ResNet's wireless network controllers 12/13/13 from 8am until 8:30am. During this window, the wireless network will be unavailable for a span of about 10 minutes in different parts of ResNet's wireless network. If you experience wireless issues after 9am, please call the ResNet Helpdesk at 319-273-7768.
1. Sony and Microsoft just released their new game consoles. ResNet is still figuring out how to best connect these devices, but if you need assistance, please contact the ResNet helpdesk at 319-273-7768. Updated connection guides will be released as more information becomes available.
2. The Department of Residence is hiring for a Web Developer position. For more information, visit-
Network Services will be upgrading firmware for campus wireless next Wednesday, Oct 30, starting at 6am. Rolling access point reboots will occur in order to apply the new firmware. Most locations should only experience a service outage no longer than 20 minutes. Maintenance will conclude by 7am.
Yesterday, March 4, from 4:45pm until 5:30pm all ResNet devices lost Internet access. A core network router experienced a Denial of Service attack, which caused all connections to be temporarily discarded. Once the source of the problem was identified, ITS-Network Services was able to end the attack and identified preventative measures to stop this from happening again in the future. We apologize for any problems this may have caused.