Get Help
The Get Help category is designed to assist users in need of help with a device with an existing connection. Fixing physical connection problems, removing viruses, and finding out ways to secure your devices are available within these articles. More information about a "Time-Out" status on a ResNet connection can be found here, along with instructions on how you will get out of that status should your device be labeled with it.
- For general help on how to troubleshoot a connection problem click here
- Information on how to protect your computer can be found here
- To get help on how to reformat your computer click here
- Help with removing peer-to-peer programs and file sharing can be found here
- Links to helpful programs and resources are located here
- To see a list of all Get Help articles click here




