Contact Us
There are two different ways to receive ResNet assistance:
1) Fill out a Help Request
You can use our online form to request assistance for your ResNet connection. Click here to get started.
2) Phone Support
Listed below are a few simple troubleshooting actions you can try before calling:
- Restart your computer
- Clear your browser cache (click here)
- Try to release and renew your IP address (click here)
- Try running a malware removal tool to see if something is interfering with your Internet connection (click here)
Phone: (319) 273-7768
Phone Support Hours (Fall and Spring Semesters)
Monday - Thursday: 10am-5pm
Friday: Noon-3pm
Sunday: 6pm-8pm
Phone Support Hours (Summer)
Monday - Friday: 8am-4:30pm
