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Contact Us

If you've searched through our site and still need help, there are four different ways for you to receive ResNet assistance:

1) Fill Out a Help Request

Use the online help form to request assistance for your ResNet connection.

2) Call Phone Support @ (319) 273-7768

Listed below are a few simple troubleshooting actions you can try before calling:

  1. Restart your computer
  2. Clear your browser cache (click here)
  3. Try to release and renew your IP address (click here)
  4. Try running a malware removal tool to see if something is interfering with your Internet connection (click here)

Phone Support Hours (Fall and Spring Semesters)

Monday - Friday: 8am-5pm

Phone Support Hours (Summer)

Monday - Friday: 8am-4:30pm

3) Social Media

Post on our wall, tweet at us, or PM us. We are available!