If you've searched through our site and still need help, there are four different ways for you to receive ResNet assistance:
1) Fill Out a Help Request
Use the online help form to request assistance for your ResNet connection.
2) Call Phone Support @ (319) 273-7768
Listed below are a few simple troubleshooting actions you can try before calling:
- Restart your computer
- Clear your browser cache (click here)
- Try to release and renew your IP address (click here)
- Try running a malware removal tool to see if something is interfering with your Internet connection (click here)
Phone Support Hours (Fall and Spring Semesters)
Monday - Friday: 8am-5pm
Phone Support Hours (Summer)
Monday - Friday: 8am-4:30pm
3) Social Media
Post on our wall, tweet at us, or PM us. We are available!