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ResNet

A person using a personally-owned device using UNI's data network in residence halls or apartments.

ResNet

Add/Remove Registrations

For directions on how to add/remove registrations, click here.

Windows 8:

1. Open the wireless menu by selecting the logo in the right hand corner.

2. Select the network and right click to bring up more options. Select Forget this network.


 


Windows 7 & Vista:

1. Open the Start Menu and search for manage wireless networks

Forgetting wireless networks allow your computer to reset some settings, such as usernames, passwords, or configurations that may allow you to reconnect again. Follow the instructions below to learn how to forget a wireless network in OS X.
  1. Select the WiFi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu.
  2. Click on WiFi in the menu on the left and click Advanced...
  1. Open the Settings and choose the General option. 
  2. Find and select the Profile option near the bottom.
  3. Click remove on the WiFi-UNI entry. This will delete your information about this network.
  4. Connect to WiFi-UNI Help and run XpressConnect

  1. Select Wi-Fi settings in the setting menu.
  2. Select WiFi-UNI
  3. Choose the Forget option
  4. Connect to WiFi-UNI Help and run XpressConnect

Note: Your computer may contain a wireless network card as well as a wired network card, or contain multiple network cards. When looking for the computer's MAC address, be sure to find the MAC address associated with the network card you wish to use. If you are connecting through Wi-Fi, you must use the MAC address associated with the wireless network card, and users plugged in through ethernet cable require their wired MAC address.

How to enable your devices's wireless card

You can enable your wireless through the 3 options listed below:

1. Using the switches or buttons located on exterior of laptop

* Laptops will usually have a switch or button located on the side or front of the laptop to disable or enable wireless

2. Using Function Keys

* These are brand-specific for laptops:
o Dell: fn + f2
o Lenovo: fn + f5
o Asus: fn + f2

Why disable your wireless adapter?

1. Prevents wireless interference with other devices

2. Improves battery life when a wireless connection is not needed

How to disable your device's wireless card

You can disable your wireless through the 3 options listed below:

If you've searched through our site and still need help, there are four different ways for you to receive ResNet assistance:

1) Fill Out a Help Request

Use the online help form to request assistance for your ResNet connection.

2) Call Phone Support @ (319) 273-7768

Listed below are a few simple troubleshooting actions you can try before calling:

If your computer is registered (view your registrations here) and you see the ResNet registration page when opening your web browser, you may need to clear the browser cache. To do so, read the following instructions that correspond to your web browser.

Firefox\Internet Explorer\Chrome\Safari

Press Ctrl (⌘ on Mac) + Shift + Delete

Opera

1. Go to the O menu.

2. In the Settings option, select Delete Private Data.

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