A person using a personally-owned device using UNI's data network in residence halls or apartments.
Note: Your computer may contain a wireless network card as well as a wired network card, or contain multiple network cards. When looking for the computer's MAC address, be sure to find the MAC address associated with the network card you wish to use. If you are connecting through Wi-Fi, you must use the MAC address associated with the wireless network card, and users plugged in through ethernet cable require their wired MAC address.
How to enable your devices's wireless card
You can enable your wireless through the 3 options listed below:
1. Using the switches or buttons located on exterior of laptop
* Laptops will usually have a switch or button located on the side or front of the laptop to disable or enable wireless
2. Using Function Keys
* These are brand-specific for laptops:
o Dell: fn + f2
o Lenovo: fn + f5
o Asus: fn + f2
Why disable your wireless adapter?
1. Prevents wireless interference with other devices
2. Improves battery life when a wireless connection is not needed
How to disable your device's wireless card
You can disable your wireless through the 3 options listed below:
If you've searched through our site and still need help, there are four different ways for you to receive ResNet assistance:
Use the online help form to request assistance for your ResNet connection.
2) Call Phone Support @ (319) 273-7768
Listed below are a few simple troubleshooting actions you can try before calling:
If your computer is registered (view your registrations here) and you see the ResNet registration page when opening your web browser, you may need to clear the browser cache. To do so, read the following instructions that correspond to your web browser.
Press Ctrl (⌘ on Mac) + Shift + Delete
1. Go to the O menu.
2. In the Settings option, select Delete Private Data.
You may have an incorrect IP address in which case you would need to "Release/Renew" your IP address. Instructions on how to do this are found here.
If the release/renew process doesn't work, try clearing your browser cache. Instructions on how to do this can be found here.
Use the connection guides on the left to find out how to properly connect your device.