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A person using a personally-owned device using UNI's data network in residence halls or apartments.

Windows 8:

1. Open the wireless menu by selecting the logo in the right hand corner.

2. Select the network and right click to bring up more options. Select Forget this network.


Windows 7 & Vista:

1. Open the Start Menu and search for manage wireless networks

Forgetting wireless networks allow your computer to reset some settings, such as usernames, passwords, or configurations that may allow you to reconnect again. Follow the instructions below to learn how to forget a wireless network in OS X.
  1. Select the WiFi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu.
  2. Click on WiFi in the menu on the left and click Advanced located at the bottom right of the pop-up window.
  1. Open the Settings and choose the General option. 
  2. Find and select the Profile option near the bottom.
  3. Click remove on the WiFi-UNI entry. This will delete your information about this network.
  4. Connect to WiFi-UNI Help and run XpressConnect

  1. Select Wi-Fi settings in the setting menu.
  2. Select WiFi-UNI
  3. Choose the Forget option
  4. Connect to WiFi-UNI Help and run XpressConnect

Note: Your computer may contain a wireless network card as well as a wired network card, or contain multiple network cards. When looking for the computer's MAC address, be sure to find the MAC address associated with the network card you wish to use. If you are connecting through Wi-Fi, you must use the MAC address associated with the wireless network card, and users plugged in through ethernet cable require their wired MAC address.

How to enable your devices's wireless card

You can enable your wireless through the 3 options listed below:

1. Using the switches or buttons located on exterior of laptop

* Laptops will usually have a switch or button located on the side or front of the laptop to disable or enable wireless

2. Using Function Keys

* These are brand-specific for laptops:
o Dell: fn + f2
o Lenovo: fn + f5
o Asus: fn + f2

Why disable your wireless adapter?

1. Prevents wireless interference with other devices

2. Improves battery life when a wireless connection is not needed

How to disable your device's wireless card

You can disable your wireless through the 3 options listed below:

Typical Connection Issues

  • Incompatible with WiFi-UNI
  • Invalid time or date setting (typically on Macs - manually enter current time and date in "Date & Time Preferences")
  • Static IP or DNS address (should be set to automatic)
  • Invalid or expired CatID or Passphrase

If your computer is registered (view your registrations here) and you see the ResNet registration page when opening your web browser, you may need to clear the browser cache. To do so, read the following instructions that correspond to your web browser.

Firefox\Internet Explorer\Chrome\Safari

Press Ctrl (⌘ on Mac) + Shift + Delete


1. Go to the O menu.

2. In the Settings option, select Delete Private Data.

You may have an incorrect IP address in which case you would need to "Release/Renew" your IP address. Instructions on how to do this are found here.

If the release/renew process doesn't work, try clearing your browser cache. Instructions on how to do this can be found here.


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