ResNet

A person using a personally-owned device using UNI's data network in residence halls or apartments.

How to enable your devices's wireless card

You can enable your wireless through the 3 options listed below:

1. Using the switches or buttons located on exterior of laptop

* Laptops will usually have a switch or button located on the side or front of the laptop to disable or enable wireless

2. Using Function Keys

* These are brand-specific for laptops:
o Dell: fn + f2
o Lenovo: fn + f5
o Asus: fn + f2

Why disable your wireless adapter?

1. Prevents wireless interference with other devices

2. Improves battery life when a wireless connection is not needed

How to disable your device's wireless card

You can disable your wireless through the 3 options listed below:

If you've searched through our site and still need help, there are four different ways for you to receive ResNet assistance:

1) Fill Out a Help Request

Use the online help form to request assistance for your ResNet connection.

2) Call Phone Support @ (319) 273-7768

Listed below are a few simple troubleshooting actions you can try before calling:

If your computer is registered (view your registrations here) and you see the ResNet registration page when opening your web browser, you may need to clear the browser cache. To do so, read the following instructions that correspond to your web browser.

Firefox\Internet Explorer\Chrome\Safari

Press Ctrl (⌘ on Mac) + Shift + Delete

Opera

1. Go to the O menu.

2. In the Settings option, select Delete Private Data.

You may have an incorrect IP address in which case you would need to "Release/Renew" your IP address. Instructions on how to do this are found here.

If the release/renew process doesn't work, try clearing your browser cache. Instructions on how to do this can be found here.

Use the connection guides on the left to find out how to properly connect your device.

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