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Policies and Procedures

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12.01 Graduate Student Academic Grievance

A process for the redress of academic grievances must be available to graduate students within the framework of academic freedom, the integrity of the course, and the prerogative of the faculty to assign grades. In recognition of this, the University of Northern Iowa hereby establishes the following procedures. These procedures shall be the sole and exclusive means for the redress of an academic grievance, including the change of a student's grade. Grievances involving alleged acts of discrimination based on protected classes, including sexual harassment, are subject to Affirmative Action procedures.

Informal Procedures:

A graduate student who feels aggrieved because of something that a faculty member has or has not done shall make every effort to resolve the grievance informally and in a timely fashion. The student must state the grievance to the faculty member, orally or in writing, before the end of twenty school days from the beginning of the semester following the semester or summer session in which the alleged offense occurred. The faculty member must respond within ten school days from notification of the grievance.

Formal Procedures:

If the graduate student remains dissatisfied with the response, the student may initiate the first stage of a formal appeal by completing the Appeal Form available in departmental offices or the Graduate College (Lang 122). The first stage of a formal appeal must be commenced within twenty school days following the faculty member's response to the student.

To complete the Appeal Form, the student is required to state in writing the specific nature of the grievance. The grievance must allege specific errors or improprieties in the faculty member's discharge of academic duties. Only evidence pertinent to the grievance should be included.

The student shall then send or deliver the appeal form to the faculty member against whom the grievance has been filed. The faculty member is obligated to complete the Appeal Form within ten school days of its receipt, by either (a) redressing the grievance or (b) stating in writing why in her or his judgment the grievance is without merit or cannot be redressed.

The matter may end here if the student is satisfied.

If the student remains dissatisfied with the redress, or lack thereof, the student shall contact the faculty member's department head within ten school days from receipt of the form from the faculty member. The department head shall hear the student's grievance. If, in the department head's opinion, the grievance seems to have no reasonable ground, the department head shall complete the department head's portion of the Appeal Form by stating in writing why in her or his judgment the grievance is without merit. If, on the other hand, the department head sees reasonable ground for the student's complaint, the head shall meet with the faculty member and/or with student and faculty member together in an effort to resolve the student's grievance. In such meetings, the department head may suggest to the faculty member that redress be granted for what seems to be a real grievance. In such cases, the faculty member may accept or reject the department head's suggestion(s). These meetings shall be held within ten school days of the meeting, by either (a) suggesting a resolution of the grievance or (b) stating in writing why in her or his judgment the grievance cannot be redressed.

The matter may end here if the student is satisfied.

If the student remains dissatisfied with the redress, or lack thereof, the student shall contact the Graduate Dean within ten school days from the receipt of the form from the department head. The dean shall hear the student's grievance. If, in the Graduate Dean's opinion, the grievance seems to have no reasonable ground, the dean shall complete the dean's section of the Appeal Form by stating in writing why in her or his judgment the grievance is without merit. If, on the other hand, the dean sees reasonable ground for the student's grievance, the dean shall meet with the faculty member and/or with the student and faculty member together in an effort to resolve the student's grievance. In such meetings, the dean may suggest to the faculty member that redress be granted for what seems to be a real grievance. In such cases the faculty member may accept or reject the dean's suggestion(s). These meetings will be held within ten school days of the dean's receipt of the student's Appeal Form. The Graduate Dean is obligated to complete the Appeal Form by either (a) suggesting a resolution of the grievance or (b) stating in writing why in her or his opinion the grievance cannot be redressed.

The matter may end here if the student is satisfied.

If the student remains dissatisfied with the redress, or lack thereof, the student may initiate the second state of the formal appeals procedure by filing the Appeal Form at the Graduate College Office (Lang 122) within ten school days from the receipt of the form from the Graduate Dean.

When the Appeal Form is filed at the Graduate College Office, the Office will send a copy of the grievance to the student, the faculty member involved, the faculty member's department head and dean, the Graduate Dean, and to the chair of the Appeals Board.

The Graduate Student Academic Appeals Board has final student/faculty authority for adjudicating graduate academic appeals. The Board consists of 10 members, five faculty and five graduate students. The faculty members shall be tenured with the rank of assistant professor or higher, have Regular Graduate Faculty status, one to be elected by

and from the Graduate Faculty of each undergraduate college for a three-year term. Faculty members may be reelected to a second three-year term. Graduate student members shall be appointed by the Graduate College for one-year terms; students may be re-appointed to serve second terms.

The Chair shall be elected from among the five faculty members. The Chair shall vote only in the case of a tie. The Chair places a case on the Board docket, arranges the time and place for the hearing, and provides the Board review of the appeal papers prior to the hearing. Notice of the hearing the rules governing the Board are made available in advance to both parties. It is expected that the hearing will be held within twenty school days after the appeal has been received by the Chair. The Board has discretionary power to delay the hearing due to mitigating circumstances.

The board follows these procedures in hearing an academic appeal:

1. Hearings are closed unless an open hearing is requested by the student.

2. Hearings are informal, but a taped transcript is made; this transcript is confidential. After resolution of the appeal, the tape will be filed in the Graduate College Office.

3. The faculty member and the student will have access to written statements of the other prior to the hearing, or prior to any questioning by members of the Board at the time of the hearing.

4. Both parties to the appeal have the right to present additional evidence to the Board, subject only to the Board's judgment that such evidence is relevant to the case. Similarly, either party may ask members of the university community (students, faculty, staff) to present testimony, again subject only to the Board's judgment that such testimony is relevant to the case. In making judgments on the relevance of such evidence or testimony the Board will, consistent with the gravity of such proceedings, admit such testimony or evidence unless the Board judges it clearly not to be germane to the case.

5. Both parties to the appeal have the right to ask questions of the other during the hearing. Questions must be relevant to the issues of the appeal.

6. The members of the Board may question both parties to the appeal. Questions must be relevant to the issues of the appeal.

7. Whenever the Appeals Board feels the need for expert advice within a particular area of scholarship, the Board shall have the authority, and University shall provide the necessary means, to seek the advice from experts either associated with the University or not connected with the institution.

8. Upon request from the Board, it is expected that the faculty member shall make available such records as are pertinent to the appeal. The confidential nature of these records will be safeguarded. Failure to provide the records without sufficient cause may result in a finding in favor of the student at the discretion of the Appeals Board.

9. The student shall bear the burden of proof in the appeal.

10. Appeals are decided by a majority vote of a quorum of the Board.

11. A quorum consists of six members, excluding the Chair, three of whom must be faculty.

12. The Board shall decide the case by a clear and convincing evidence standard.

The Board's ruling and the reasons for the decision are reported in writing to both parties, to the faculty member's department head and to the Graduate Dean.

If the Appeals Board changes a grade, the Registrar receives a copy of the decision, authorizing a change in the grade on the student's official records. If the case involves suspension from the University and is resolved in favor of the student, the Committee on Admission and Retention receives a copy of the decision authorizing it to reinstate the student if appropriate.

The student pursuing the grievance may, within ten school days of being notified of the Board's decision, make a written request to the Office of the President of the university for a review of the Appeals Board procedures which led to that decision. Such a request must include a statement of any perceived Appeals Board procedural irregularities involved in the decision. In such cases, the President or designee will examine the transcript of the Board proceedings, and all exhibits entered as evidence, and will render a decision within two weeks of their reception. The President or designee may either remand the decision back to the Board on the grounds of procedural irregularities (in which case the Appeals Board is obligated to reconsider the case in the light of the specified procedural problems), or uphold the Board's decision as procedurally sound.

Extension of Time Limits:

It may be necessary, in the interest of justice, to extend a specified time limit when the principal(s) involved in a grievance cannot be reached in a timely fashion by telephone, mail, or other form of communication, or when the principal(s) may be absent from the campus or be temporarily indisposed due to illness, accident, injury or other extenuating circumstances. Time limits may be extended, in extraordinary circumstances, by the Graduate Dean or his or her designee.

Graduate Council Approved, 1/27/94

  
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Last Updated: July 29, 2004