ITS | User Services

My Email Is Being Rejected (connection to server mail.uni.edu timed out)?

PROBLEM:

I just installed an email client (Thunderbird/Outlook/Etc.) today and got everything set up. Now every time that I try to access my e-mail my client will not connect and I get the error message:

connection to server mail.uni.edu timed out.

RESPONSE:

Most likely the problem is either you did not configure your client to connect with a secure (port 993 inbound) connection or some part of the configuration information is incorrect.

Double check server settings for 100% accuracy, particularly these settings:

Inbound Server: mail.uni.edu (plus MUST be using port 993 (IMAP) or 995 (POP)
Outbound Server: mail.uni.edu (plus MUST be using port 465 (SSL) or 25 (no encryption)
Username: your Username@uni.edu (i.e. jsmith@uni.edu)

Also, Click here to check out other ideas

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday. Click for Hours

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Last Updated: Wednesday, 15-Aug-2007 10:11:21 CDT
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My Email Is Being Rejected (connection to server mail.uni.edu timed out)?