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My Email From Home Is Being Rejected?


PROBLEM:

I'm having a problem sending mail to people with addresses other than @uni.edu This is the error message that the uni server sends back to my Netscape Messenger AND Outlook Express:

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was (username@domain.name) Subject '', Account: 'mail.uni.edu', Server: 'mail.uni.edu', Protocol: SMTP, Server Response: '550 5.7.1 Relaying NOT permitted: (username@domain.name)', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

This happens with all addresses that do not have a uni.edu extension.

RESPONSE:

If you have the outbound "mail.uni.edu" SMTP server configured correctly with your UNI Username as the outbound server Username, you should be prompted for your email password for the first message you send only.

Otherwise, the SMTP (simple mail transfer protocol) mail server at UNI is set up to reject "relays". The purpose of not permitting relays is to preserve UNI network resources for University use. By contacting the UNI mail server using a UNI IP (Internet Protocol) address you could send mail to any domain name. If your IP address is from an off-campus ISP (Internet Service Provider) you can only send email to [username]@uni.edu and not to any other domains. The work around solution is to use your ISP's SMTP server for outgoing e-mail. Check with your ISP to for their outgoing mail server name

or check this Server Names Table
 

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building (East Gym). Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.

Maintained by Information Technology Services - User Services
Last Updated: Wednesday, 25-Apr-2007 14:13:53 CDT
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