Information Technology Services--User Services

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Ironmail Sends Several Quarantine Messsages, Why?


This can happen because Email can actually be delivered to faculty and staff via 2 separate UNI addresses.

For example, email can be sent to both jane.doe@uni.edu and doe@uni.edu. Because there are two appliances you may receive up to 4 emails per day. Upon implementation we think that there are sometimes 2 extra Quarantined emails coming to some users and we believe this is a bug and has been reported to the vendor.

This has been reported to the vendor for inclusion in future release or update. 08/26/2004

If you need additional assistance please contact the Computer Consulting Center (CCC) at (319) 273-5555. The CCC is located in Room 36 ITTC Building. Consultants are available to provide hands-on assistance daily Monday through Friday during University Business Hours.


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Last reviewed: 08-26-2004