Voice Services

The mission of the UNI Voice Services is to provide quality telecommunications services in a cost-effective manner, and to research and implement new technologies which complement the ongoing...

Support Articles

Press an AUTO DIAL button to automaticallydial the number stored there.To program:Listen    for dial tonePress     *10Press     AUTO DIAL key...
August 4, 2010
Activate Call Forwarding to temporarily forward your calls to another extension on campus.To activate:Listen      for dial tonePress       CALL...
December 1, 2010
To pick-up another phone in your call pick-up group:Listen         for dial tonePress          CALL PICK-UP or...
August 4, 2010
 Core Services Extension - Dial tone (basic telephone service) Voice Messaging – Basic (15 minutes storage)  Local Calling Long Distance Calling – Domestic/International...
August 23, 2013
This feature allows you to search for the extension of another user on our campus by keying in the user’s name at the dial pad.To activate:Press:        MENUPress:...
August 4, 2010
Call ForwardingCall Pick-UpConference CallsHoldLast NumberSend-CallsTransferDirectory and much more...
August 4, 2010
HoldASK party to holdPRESS HOLD; green light will flash next to line appearanceTo retrieve held call:PRESS appearance button of held callTransfer
August 4, 2010
Several services provided by ITS involve charge backs.  This supports the infrastructure to provide this functionality to campus.
November 15, 2013
Activate SEND CALLS when you want your calls to go immediately to coverage.To activate:PRESS SEND CALLSNOTE: You may hear a ring-ping tone from your telephone as each call is forwarded. If your...
August 4, 2010
VOICE MAIL LOGIN:
August 4, 2010
ITS Network services now accepts data and voice service requests through FAMIS. We will no longer be using the HEAT system for voice and data service requests. Please contact Sharon Drachenberg with...
February 25, 2014
Frequently Asked Questions
August 21, 2013
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