Products/Services/Rates
Information Technology Services
Voice Services
Rate Sheet
(Effective 07/01/10)
Administrative Voice Products/Services
BASIC TELEPHONE SERVICE PACKAGES
SERVICE DESCRIPTION MONTHLY
Dial Tone Live Jack (Fax, Modem, etc.) $ 16
(No VM, No Telephone Set)
Residence Halls Dial Tone & VM $ 22
(For Admin Use)
8102 Analog* Dial Tone/VM/8102 Set $ 21
(White)
8110 Analog* Dial Tone/VM/8110w spkrphn $ 22
(White)
Bridged Analog Switch-port Dial Tone on more $ 16 base
than one jack, sharing one
extension number. For EACH
service on the shared line, add
the following appropriate fees:
Tel Set - 8102=$2 / 8110=$3
VM box = $3
8403 Digital Dial Tone/VM/8403-1way spkr $ 21
(Discontinued—No New Installs)
8410D Digital Dial Tone/VM/8410wspkrphn/ $ 28
with display/10-button
8411D Digital Dial Tone/VM/8411wspkrphn/ $ 30
with display/analog “soft” jack
in back/10-button
8434D Digital Dial Tone/VM/8434wspkrphn/ $ 37
with display/34-button
6408D Digital* Dial Tone/VM/6408wspkrphn/ $ 25
with display/8-button
6416D Digital Dial Tone/VM/speakerphone/ $ 28
Display/16-button
6424D Digital Dial Tone/VM/speakerphone/ $ 32
display/24-button
XM-24 Digital Add-on Module for 6416/6424 $ 09
24-button
4610 IP-Phone Dial Tone/VM/Speakerphone/ $ 25
Display/10-button
4620 IP-Phone Dial Tone/VM/Speakerphone/ $ 28
4621 IP-Phone Large Interactive Display
20-button
9620 IP-Phone Dial Tone/VM/Speakerphone/ $ TBD
Interactive Display/20-button
9630 IP-Phone Dial Tone/VM/Speakerphone $ TBD
Large Interactive Display
30-button
* UNI’s Base Analog or Digital Telephone Set
WIRELINE-TO-CELLULAR (EC500)
EC500 (Extension-to-Cellular) is a service which allows calls to a UNI digital or IP extension to be extended-out to a digital cellphone, providing mobility and convenience to the user. Calls are essentially “bridged” onto the desk telephone extension and the cellphone, so EC500 calls can be extended back-and-forth between the extension and cellphone, providing further flexibility and convenience. With the “special application” EC500, staff who are essentially fully mobile in their duties can utilize a virtual UNI extension, without an actual desk telephone. Additional unified communications (UC) applications will be rolled-out in the future.
SERVICE DESCRIPTION MONTHLY
EC500 Extend Digital Telephone $ 05 (add’l to monthly set rate)
Extension to Digital Cellphone
EC500SA Extend Virtual Digital Telephone$ 16
Extension to Digital Cellphone
(no hard phone set-special app)
VOICE MESSAGING
While included in all administrative telephone packages, we provide the individual component pricing for a voice mailbox, as well as pricing for additional mailbox capacity.
SERVICE DESCRIPTION MONTHLY
Voice Mailbox 15-Minutes Storage $ 03
(Usually incl. in base handset)
Add’l Mailbox 15-Minutes Storage $ 03
Enhanced Mailbox 30-Minutes Storage $ 03 add’l
AUTO ATTENDANT/ACD SERVICES
Automated Attendant (AA) applications include routing trees to process calls to appropriate extension and information lines which provide pre-recorded messages to callers, and forms capabilities used to collect specified information.
Automatic Call Distribution (ACD) applications include automatically answering calls, providing a delay announcement, placing calls on hold, providing delay announcements, and routing calls to the first available extension in a hunt group.
Quite often an AA will front-end an ACD, or an ACD may include an option that sends callers to an AA. 0
SERVICE DESCRIPTION DESIGN CHARGE MONTHLY
AA/ACD 1 – 3 Options $ 25 $ 10
AA/ACD 4 – 6 Options $ 50 $ 20
AA/ACD 7-10 Options $100 $ 30
AA/ACD > 10 Options $ TB Negotiated $TBN
Information Only/Announcement Mailbox $ 03
SERVICE CHARGES/LABOR
DESCRIPTION CHARGE
Install/Reactivation of Service – One-time Admin Fee $ 35
Install/Reactivation of Service – Technician Fee $ 50/hr + materials
Moves/Changes (Not Requiring a Technician) $ No Charge
Moves/Changes (Requiring a Technician) $ 50/hr + materials
Disconnect Service $ No Charge
Repairs (where damage caused by customer) $ 50/hr + materials
Cable/Wire Installation $ 50/hr + materials
AUDIO CONFERENCE CALLING SERVICES
Telephone extensions on the UNI telecom system include an outbound conferencing feature (3-party for analog extensions; 6-party for digital extensions). The only additional cost in using this feature is any outbound long distance charges that may be incurred.
UNI also offers a “meet-me” conferencing service, with both 6-party bridges and a 50-party bridge that can be segmented into smaller bridges. As noted below, the only direct fee related to meet-me conferencing for a department is assessed only if a toll free number is offered conference participants (otherwise, callers are responsible for any long distance fees they incur for dialing into the conference bridge).
SERVICE DESCRIPTION FEES
3-Party –Phone Analog Set Feature Normal LD Charges
6-Party-Phone Digital Set Feature Normal LD Charges
6-Party Meet-Me Virtual Conference Bridge Non-Toll Free—Caller Pays LD
6 Party Meet-Me Virtual Conference Bridge Toll Free—ICN Rates ($.04/min)
50-Party Meet-Me Virtual Conference Bridge Caller Pays LD/Toll Free
AUDIO CONFERENCING UNITS (Speakerphone)
To facilitate quality audio for group participation in conference calls, webinars, etc., robust audioconferencing units are available for loan-out at no charge.
SERVICE DESCRIPTION FEES
Polycom Soundstation VTX 1000 3 Available for Free Loan-Out
w ext mics (analog)
Adjunct Woofer 3 Available for Free Loan-Out
Polycom Voice Station 100 (analog) 1 Available for Free Loan-Out
Office/Very Small Conf Rm
Polycom 2490 Digital Unit w mics 3 Available for Free Loan-Out
Polycom W-2 Cordless Unit 2 Available for Free Loan-Out
(Analog or cellphone)
Polycom IP-7000 Unit 1 Available for Free Loan-Out
