UNI eLearning News Archive

The following bug patches were installed during this morning's (Wednesday, September 21, 2011) maintenance window:

LRNSI-4851-patch: Student receives "Access Denied" message in assessment when clicking "Save and Submit" simultaneously with auto-save feature.

AS-163046-patch: Clicking "Needs Grading" throws the error: "An error occurred. Contact the System Administrator."

Approximately 1:05 PM CDT, September 15, 2011, we received reports of problems submitting tests, grading items, replying to discussion, etc. in the Bb Learn 9 eLearning System. Users received an error messages similar to this:

ORA-01653: unable to extend table BBLPROD.MSG_MAIN by 16 in tablespace BBLPROD_DATA
ORA-06512: at "BBLPROD.MSG_MAIN_CR", line 71
ORA-06512: at line 1
      or
ORA-01653: unable to extend table BBLPROD.GRADEBOOK_LOG by 16 in tablespace BBLPROD_DATA
ORA-06512: at "BBLPROD.GB2_ATTEMPT_LOGGER", line 163

An UNI eLearning System outage will occur Wednesday, September 14, 2011 from 6:00 AM CDT to 7:00 AM CDT.

This outage is necessary to increase CPU and RAM, make a few configuration/setting changes, and apply four bug patches on the Bb Learn 9 eLearning System application server.

The Bb Learn 9 eLearning System will not be available during this period.

An emergency restart of the Bb Learn 9 eLearning System will occur at 9:20 AM CDT.

The Bb Learn 9 eLearning System experienced sudden spikes in CPU and memory usage shortly after 8:00 AM that has increased steadily.

We apologize for the inconveniences this emergency restart has caused.