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A: You should check to see if there is a private mailbox service operating in 
your area. There are a number of franchise chains--the largest is MailBoxes 
Etc.--providing this service, as well as many mom and pop stores. For about 
$20 to $30 a month, you can rent a box that will give you an actual street 
address. Instead of "Box 123," you would be "123 Main Street, #456." You will, 
of course, have to budget time to pick up your mail at least once a day.

Private mailbox services can be extremely convenient. Most provide copier, fax 
and other office machines for your use and sell basic office supplies. Their 
employees will also sign for registered and certified mail and overnight 
deliveries that are addressed to your mailbox, so you don't have to sit around 
the house all day for fear of missing an important UPS delivery.

Unfortunately, private mailbox services are sometimes abused by people who 
want to hide their identities in order to commit crimes, and the U.S. Postal 
Service has recently adopted strict regulations regarding their use. If you 
use a private mailbox service, you must designate your box number either with 
the number sign (#) (for example, "123 Main Street, #456") or the letters 
"PMB" for "Private Mail Box" ("123 Main Street, PMB 456"). You no longer can 
use "Suite," "Apt." "Unit" or other words that may mislead people into 
thinking you have a real office location.

Many people do not like to use PMB, because they are afraid (I think, rightly) 
that postal clerks and others will mistake "PMB" for "POB" when addressing or 
delivering your mail. Also, you will have to field a lot of questions from 
customers, suppliers and others as to just what PMB stands for. So if you use 
a private mailbox service, make sure your box number is designated with the 
number sign (#) when you have your stationery, return address labels and 
business cards printed.

One exception: if you use a private mailbox service and are applying to the 
IRS for a tax ID number, you must use "PMB" to designate your mailbox, as the 
IRS computers are not currently set up to use the number sign (#). If you use 
the number sign on an IRS form, the IRS will disregard your box number 
entirely and record only your street address.


Private Mailboxes
 Briefing Paper No. 48 July 30, 1999 
The U.S. Postal Service War on
Private Mailboxes and Privacy Rights
by Rick Merritt 

Rick Merritt is executive director of PostalWatch Incorporated.


--------------------------------------------------------------------------------

Executive Summary

On March 25, 1999, neatly concealed in an obscure and seemingly minor 
"Procedure Revision," the U.S. Postal Service announced its intent to execute 
Postal Bulletin 21994. In an alleged attempt to combat mail fraud, the Postal 
Service required that by June 24, 1999, all commercial mail-receiving agencies 
(CMRAs) that offer rental of private mailboxes should have collected from 
their customers confidential information that the Postal Service itself is not 
allowed to collect. Furthermore, starting as early as October 24, 1999, the 
USPS will deliver mail only to the private boxes addressed in a particular 
format that will be unfamiliar to many senders.

Those new requirements violate the privacy regulations that cover the Postal 
Service. The USPS plans to make available to the public confidential 
information about any private box holder who uses the box for business with 
the public. However, access to such information could actually facilitate 
criminal activity. Moreover, the Postal Service also plans to apply these new 
regulations to executive suites.

In addition, because it is impossible for box holders to know everyone who 
might have their private box address on file, many otherwise deliverable 
pieces of mail will be returned to the sender, marked "address unknown." 
Finally, the new regulations will foist enormous costs on some 1.5 million to 
2.5 million private mailbox holders, which include many of the country's 
smallest businesses. CMRAs will also incur expenses, not only of compliance 
with and notification to box holders of the new regulations but also of lost 
business. A conservative estimate of the direct costs alone of the new 
regulations could approach $1 billion.

Full Text of Briefing Paper No. 48 (PDF, 13 pgs, 83 Kb) 
 
Self employed
Keeping the "Private Mailbox" Option for America's Entrepreneurs  


If you've ever handed out your business cards at a chamber of commerce 
luncheon or given a new client a business proposal, you know how much first 
impressions matter. Business colleagues, customers and suppliers quickly try 
to size up your business. That can be a problem if you operate a home-based 
business. However stable and serious your business may be, you still have to 
contend with outdated negative stereotypes about home-based businesses. 

Many self-employed people surmount this first impression hurdle by renting a 
commercial mailbox, like those offered by Mailboxes Etc., Parcel Plus, Mail 
Room, Mail Annex and others. This provides the business with a commercial 
street address. It also helps protect the security and privacy of the 
entrepreneur's home. Private mailbox shops offer other convenient services, 
too, like receiving and signing for parcel deliveries. 

But, lately, private mailbox shops, and many self-employed people who use 
them, have been worried about new restrictions that the U.S. Postal Service 
has proposed. 

Those restrictions were intended to fight postal fraud, but they would have 
hampered the vast majority of law-abiding businesses that use the private 
mailboxes. After several months of conversations between the Postal Service, 
private mailbox shops and representatives of small business, including the 
NASE, the fight against fraud has been strengthened-even as some of the most 
onerous restrictions on the private mailboxes have been lifted. 

The "PMB" Stigma 

Originally, the Postal Service wanted to require that everyone who rented a 
private mailbox (PMB) include the abbreviation "PMB" in the mailing address. 
In addition, the Postal Service wanted to mount a national education campaign 
about private mailbox fraud. 

Imagine handing out your business card with PMB on it after that. Message: 
Somebody's doing business out of a mailbox and may be committing fraud! 
Millions of entrepreneurs operating home-based businesses would have been 
stuck with a terrible choice: Risk the privacy and security of your home by 
revealing your home address, or communicate negative first impressions to 
potential customers and suppliers by using the PMB designation. 

Address Policy 

The Postal Service also wanted to collect home address information from anyone 
renting a private mailbox. Many people expressed concerns about who would have 
access to this information. Crime victims, battered spouses, celebrities and 
many others use private mailboxes to guard their personal safety. They would 
be in danger if their home addresses were easily accessible. 

The PMB proposal caused an outcry among private mailbox users, including many 
NASE Members. The NASE spent several months working on this problem, both in 
Congress and at Postal Service headquarters. We are relieved to report that 
the Postal Service has now substantially changed its approach. Thanks to the 
excellent proposals by the private mailbox industry, as well as the openness 
shown by postal officials, a far more positive program is in the works. 

Some Restrictions Rescinded 

First and foremost, it now appears that the PMB designation might be dropped. 
The Postal Service and a task force from the private mailbox companies will 
work together to combat fraud. Training of private mailbox shop employees will 
be improved. Lists of the addresses of private mailbox shops will be developed 
and made public, so anyone can check to see whether a particular address is 
actually such a shop. Credit card companies, which had complained about 
unscrupulous private mailbox users running up huge bills, will now be able to 
tell in advance whether an address is a private mailbox. And the Postal 
Service's anti-fraud campaign will educate the public on all types of mail 
fraud, not just private mailbox fraud. 

Also, information about the home addresses of private mailbox holders will be 
released only to law enforcement officials in the legitimate discharge of 
their duties. 

A number of other private mailbox issues are still under discussion with the 
Postal Service. The NASE will provide updates on its Web site and in 
Self-Employed America as these issues are resolved. 

A pat on the back is due to the many NASE Members who called or wrote their 
members of Congress and the Postal Service regarding private mailboxes. It 
would have been far more difficult-perhaps impossible-to get this changed 
without you. 
 

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March 25, 2004