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The CSBR Telephone Data Collection Laboratory is a 12 station facility used to conduct telephone interviews in support of center projects. It uses Sawtooth Technology WinCATI Computer-Assisted Telephone Interviewing software, to provide the most efficient and accurate data collection method. These resources are continuously evaluated and kept up to date.
The Telephone Data Collection Lab is lead by the Interviewer Supervisor, Mary Jane Crew, and supported by the Assistant Interviewer Supervisor, Rod Muilenburg, five lab facilitators (Megan Lorenz, Addie Rasmusson, Caitlin Roberts, Ryan Johnson, Brianna Fleming), and a staff of interviewers. The interviewer pool is primarily composed of UNI students who have been trained in human research subjects protections, general interviewing skills, CATI methods, and project-specific procedures. Interviews have been conducted in English and Spanish languages.
Data collection is conducted according to the standards of the American Association for Public Opinion Research and the UNI Human Subjects Review Committee. This ensures adherence to scientific rigor and the protection of the rights of subjects in research projects.
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