Review for Exam 2

As a general rule, you should know everything that was presented about these topics in the book and in class. See "How to get Straight A's" for exam studying tips.

The exam consists of 45 multiple choice questions (1 point each) and one short essay question (5 points).

Diversity and Culture

organizational culture dimensions

models of diversity management

Hofstede's dimensions of culture

levels of culture: basic assumptions, espoused values, artifacts

Individuals and Fit

P-E fit: supplementary, demands-abilities, needs-supplies

ASA cycle

Big 5

PA/NA

core self-evaluations

attributions

Affect and Job Satisfaction

emotions

moods

affective events theory

components of attitudes

value theory

dispositional theory

core self-evaluations

effects of job satisfaction

measurement of job satisfaction

organizational commitment: affective, continuance, normative

Essay Question

Is job satisfaction important?

Questions for Review

1.    Define Hofstede's dimensions of culture.

2.    Define and provide examples of the levels of culture.

3.    Identify the types of P-E fit; relate to the issue of organizational culture.

4.    What is the ASA cycle?

5.    What are attributions? What determines the locus of attribution?

6.    What is the difference between moods and emotions?

7.    Describe affective events theory.

8.    What is job satisfaction? What are the components of job satisfaction?

9.    What is the difference between value theory and dispositional theory of job satisfaction?

10.    Define the different components of organizational commitment.